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Cancellation and refund

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Cancellation Policy

We understand that circumstances may arise that require you to cancel your order. Please review our cancellation policy below to understand the procedures and any associated fees.

Order Cancellation Process
  1. Contact Us:

    • To cancel an order, please contact our customer support team as soon as possible.
    • Provide your order number and relevant details to expedite the cancellation process.
  2. Cancellation Confirmation:

    • Once your cancellation request is received, we will assess the status of your order.
    • You will receive a confirmation email once the cancellation is processed successfully.
Cancellation Fees
  • Cancellation fees may apply depending on the stage of order processing.
  • Orders canceled before shipment may be subject to a nominal processing fee.
  • Cancellation fees will be deducted from the refund amount, if applicable.